We understand that life happens and that unanticipated events occur in everyone’s life.

However, appointments are booked exclusively for each client. When appointments are cancelled or rescheduled at short notice, this prevents another client from being served as we aren’t always able to fill the time slots in a short space of time.

We value all our clients and respectfully request that our Scheduling Policy is adhered to as follows:

– 24 hours and less notice: 50% cancellation fee
– On the day notice: 80% cancellation fee
– No shows: 100% cancellation fee

*Cancellation fees apply to the service originally scheduled and are payable upon request.

Thank you for your understanding and your co-operation.

The Canvas Aesthetics Team.